Elevating the Suburban Dining and Rooftop Restaurant from Hidden Gem to Hotspot
Challenge
The Suburban Dining + Rooftop Restaurant faced the challenge of being hidden in a corner nook, significantly impacting its visibility and foot traffic. Initially, the restaurant averaged 200 covers on a typical Friday.
Solution
Embarking on their first digital advertising venture, we crafted a vibrant and eye-catching ad campaign tailored for Facebook and Instagram. This strategy was complemented by enhancing their website to feature live customer reviews and integrating an automated system for collecting post-dining feedback, thus boosting their Google review count.
Implementation
We meticulously monitored and adjusted our ad campaigns for maximum impact while ensuring a seamless integration of website enhancements. We created a whole new set of landing pages specifically tailored to each of our campaigns, optimising for conversions.
Results
- Covers Increase: The campaign led to a staggering increase in covers, rising from an average of 200 up to 400-512 on a regular Friday. This represents an increase of approximately 67% to 156%.
- Cost Per Acquisition: Impressively, we lowered the cost per acquisition to an average of $12, demonstrating not only effectiveness in reaching more customers but doing so in a cost-efficient manner.
- Google Reviews Growth: Before our intervention, the restaurant averaged 12 Google reviews. Post-implementation of our email automation strategy, this number rose to an average of 23 reviews, nearly doubling the count and significantly enhancing the restaurant’s online credibility.
Covers Growth:
The average growth rate in net covers for the period from August to December 2023 is approximately 15.70% and the highest increase of 29.97%.
Cost Per Acquisition:
The overall average cost per result for the ads between August 2023 and December 2023 is approximately $12.03.
Through Studio Lore’s strategic digital marketing efforts, The Suburban Dining + Rooftop Restaurant experienced a remarkable transformation in both visibility and profitability. Our campaign not only significantly increased their patronage but did so with exceptional cost efficiency.
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